Job Description:

* Implementer specialist meets with the client after a sale is made.

* Instructs and trains users on use of ERP solution.

* Good understanding of business and operational processes including Sales/ purchase, human resources, payroll, point of sale and all other business’s types

* System analysis, He has tasks help project manager to leads a sessions to collect data, documents and other information and create specifications that describe how the system will be implemented for the client.

* Following the meetings, the specialist implement a project plan and schedule that lists each task in the implementation project, the person with accountability for the task and the task's due date.

* Specialists distribute the project plan to the entire team to get their feedback and confirm the project milestone dates.

* Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the per-determined time frame of the contracted service level agreement.

* Follow up with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.

• Complete, maintain all company paperwork in a timely, accurate and efficient manner along side the company's guidelines.

Job Requirements:

* Bachelor's degree in Business
Administration, IS/IT, Computer Science or Accounting

* Good knowledge of business processes & accounting

* Previous experience in ERP implementation

* Quick and autonomous learner

* Excellent communication skills

* Between 2 and 4 years of experience

* Excellent planning and communication skills

* Ability to learn fast and execute accordingly

* An affinity with the IT world, you understand what an ERP is and what open source is

Benefits:

* Attractive salary

* Professional work environment

* Social Insurance